Health Insurance is a social security system that guarantees provision of affordable/efficient healthcare services to participants through pooled contributions.
The National Health Insurance Scheme is a corporate body established under NHIS CAP N42, (LFN, 2004) by the Federal Government of Nigeria to ensure that Nigerians and all legal residents have access to affordable healthcare regardless of their status.
The Core functions of the Scheme are:
⦁ To maintain and operate a health insurance fund
⦁ To develop, promote and ensure the quality of health insurance scheme under the Act
⦁ To issue guidelines and set standards for providers and health insurance programmes
⦁ To regulate the activities of health insurance actors
⦁ To mobilize additional resources (domestic and external) to fund the health sector
⦁ To conduct research and develop interventions to improve health insurance practice
⦁ To define benefit package and to introduce and market health insurance product
This document contains the Integrated Charter of the Scheme in line with the directives of SERVICOM. It provides information about the services offered by the Scheme, Customer obligations and a commitment by the Scheme to provide quality service to the Nigerian citizenry. The Charter also avails customers the opportunity to seek redress in case of service failure. The Charter is subject to review as deemed necessary to ensure that the NHIS services are customer-focused.
A leading agency committed to achieving financial access to quality healthcare for all Nigerians.
To mobilise and pool resources for strategic purchasing of affordable and quality healthcare for all Nigerians.